Privacy policy

Overview

This Privacy Policy describes how Radiance Apparel (“we,” “us,” “our,” or “the Site”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Contact Information

If you have questions about this Privacy Policy or would like additional information regarding our privacy practices, please contact us:

Radiance Apparel
4058 13th Street
St. Cloud, FL 34769
United States

Email: TickTrend@yahoo.com
Phone: (407) 951-4311

Collection of Personal Information

When you visit our website, we may collect certain information about your device, browsing activity, purchases, and interactions with our services.

Personal information may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Device and browser information

Device Information

Purpose of Collection

We collect device-related information to:

  • Improve website functionality and performance
  • Enhance customer experience
  • Analyze website traffic and usage trends
  • Detect fraud and maintain security

Information Collected

Examples of device information include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Cookies and tracking technologies
  • Site interaction behavior

This information may be collected automatically through:

  • Cookies
  • Web beacons
  • Tags
  • Pixels
  • Analytics tools

We may share this information with Shopify and trusted service providers that help operate our online store.

Order Information

When you place or attempt to place an order through our website, we may collect:

  • Name
  • Billing information
  • Shipping information
  • Payment details
  • Email address
  • Phone number
  • Order history

Purpose of Collection

We use this information to:

  • Process and fulfill orders
  • Provide shipping and tracking updates
  • Communicate with customers
  • Prevent fraud and security risks
  • Improve customer service and shopping experience

SMS Messaging & Communications

If you opt in to receive SMS or marketing communications, we may send:

  • Order updates
  • Shipping notifications
  • Promotional offers
  • Marketing messages
  • Customer support communications

Opt-Out

You may opt out of SMS communications at any time by:

  • Following unsubscribe instructions included in messages
  • Replying STOP where applicable
  • Contacting us directly at TickTrend@yahoo.com

We do not sell or share your phone number with third-party marketers without your consent.

Data Sharing & Third-Party Services

We may share limited information with trusted third-party providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing platforms
  • Customer support services

These providers only receive information necessary to perform their services.

We may also disclose information:

  • To comply with legal obligations
  • To enforce our policies
  • To protect our rights, property, and customers
  • To respond to lawful requests

Behavioral Advertising

We may use your personal information to provide targeted advertisements and marketing communications that may interest you.

This may include:

  • Google Analytics
  • Shopify Audiences
  • Advertising networks
  • Social media advertising platforms

You can manage advertising preferences through your browser settings or advertising platform controls.

Data Security

We implement reasonable safeguards and security measures to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, please contact us immediately at TickTrend@yahoo.com.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion requests
  • Objection to certain data processing
  • Withdrawal of consent

To exercise any of these rights, please contact us at TickTrend@yahoo.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Us

Radiance Apparel
4058 13th Street
St. Cloud, FL 34769
United States

Email: TickTrend@yahoo.com
Phone: (407) 951-4311