Shipping policy
Order Processing
At Radiance Apparel, we work hard to process and ship your order as quickly as possible.
Orders are typically processed within 1–2 business days after your purchase is placed. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Times
Standard Shipping
Estimated delivery time:
- 7–12 business days
Please note that shipping times are estimates and may vary depending on:
- Carrier delays
- Weather conditions
- Holidays
- Customs processing
- Destination location
Delivery times are not guaranteed and may occasionally be extended during high-volume periods.
Track Your Order
You can track your order using the tracking number provided in your shipping confirmation email.
How to Track Your Order
- Enter your tracking number
- Enter the email address used during checkout
- View the latest shipping and delivery updates
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Please carefully review your shipping address before submitting your order. Radiance Apparel is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Once an order has been placed, changes may not always be possible.
Lost or Stolen Packages
Shipping carriers may occasionally mark packages as delivered before final arrival.
If your package is lost or stolen after confirmed delivery, we recommend:
- Checking with neighbors or household members
- Contacting the shipping carrier directly
- Checking around the delivery location
Radiance Apparel is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country.
These charges are the sole responsibility of the customer.
Radiance Apparel is not responsible for delays caused by customs processing.
Unexpected Shipping Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:
- Severe weather
- Carrier disruptions
- High shipping volume
- Customs delays
- Natural disasters
We appreciate your patience and understanding in these situations.
Need Help?
If you have questions about your shipment, delivery status, tracking information, or any order-related issue, please contact our support team.
Contact Information
Radiance Apparel
4058 13th Street
St. Cloud, FL 34769
United States
Email: TickTrend@yahoo.com
Phone: (407) 951-4311